SIMPLELIVING ESSENTIALS Shipping Policy

Order Processing Times

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays. During periods of high order volume, processing times may be extended. If significant delays occur, we will contact you via email.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates may vary based on the shipping method selected and destination location. While we strive to meet all stated delivery timelines, carrier delays may occur that are outside our control.

Shipping Address

All orders are shipped to the shipping address provided at checkout. Please ensure your details are accurate before completing your purchase. SIMPLELIVING ESSENTIALS is not responsible for delays or lost shipments resulting from incorrect or incomplete address information.

Primary dispatch address:
Parcel Locker 10303 43291
1 Mudgeeraba Rd
Worongary QLD 4213
Australia

Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number. Tracking information may take up to 24–48 hours to update.

Shipping Restrictions

Some products may have shipping restrictions due to regional regulations, carrier limitations, or product characteristics. Any such restrictions will be noted on the product page.

Lost, Delayed, or Damaged Shipments

We are not liable for lost, delayed, or damaged packages once they have been transferred to the shipping carrier. However, we are committed to assisting you in resolving shipping-related issues. If your package appears lost or arrives damaged, please contact us immediately at admin@simplelivingessentials.net so we can work with the carrier to investigate and resolve the matter.

Please inspect your order upon delivery and notify us right away if there are any issues, including damage or incorrect items.

Incorrect or Incomplete Address Submissions

If an order is returned to us due to an incorrect or incomplete address, the customer will be responsible for additional shipping fees to resend the package. If you choose not to have the order resent, a refund may be issued in accordance with our Refund Policy.

Customs, Duties, and Taxes (International Orders)

SIMPLELIVING ESSENTIALS is not responsible for any customs duties, taxes, or import fees applied to international shipments. All such charges are the responsibility of the customer.

Customs procedures may cause delays beyond original delivery estimates.

Returns Due to Shipping Issues

For details on returns, refunds, and exchanges, please refer to our full Refund Policy. All return requests must follow the documented return process. Items sent back without a prior return request will not be accepted.

Contact

For any questions regarding shipping or your order status, please contact us at:
admin@simplelivingessentials.net